FREQUENTLY ASKED QUESTIONS
1. Q. How long will it take to receive my video?
A. Approximately 1-8 months.
2. Q. What is your payment plan:
A. $500 deposit to hold the date. $500 due the week of the event and the balance due when the video is complete.
3. Q. How long does the video editor keep the footage before it is deleted from the computer’s hard drive?
A. The editor keeps the video footage stored for 30 days after completion. After 30 days, he deletes the footage. It is suggested to purchase the Raw Footage.
4. Q. Before the wedding, do we have to meet in person to discuss the details of the day?
A. No, the week of the wedding we discuss all the details over the phone.
5. Q. Should I make a note of my wedding date on all correspondence?
A. Yes.
6. Q. Since you work mostly on the weekends, If I call you on Friday or Saturday, when will you return my call?
A. Monday or Tuesday.
7. Q. Do we receive the Trailer or Raw Footage before the final video is completed?
A. The Trailer and Raw Footage are delivered when the entire video is completed.
